Dictionary

DDP (Delivered Duty Paid)

DDP is one of the most comprehensive Incoterms and the most favorable for the end buyer. Under this term, The sender assumes full responsibility for the international shipment, including pickup coordination, air transport, payment of taxes and duties, and final delivery in the destination country. For the customer, the experience is simple: they receive the package at their doorstep with no paperwork, no additional payments, and no uncertainty. For e-commerce companies, DDP reduces friction, builds trust, decreases complaints, and increases the conversion rate for international sales.

FAQ – DDP

1. Does DDP include all taxes and duties?
   Yes. Ágilex covers all costs in the destination country as part of its service.
2. Is it the best Incoterm for international e-commerce?
   It depends on the type of service the customer needs.
3. Does it reduce returns and complaints?
   Yes, by offering a clear and risk-free shopping experience.

A tariff is a tax that a country charges when goods enter its territory. Its amount depends on factors such as the type of product, its tariff classification (HS Code), the country of origin, and applicable trade agreements. An error in classification can result in additional costs, penalties, or withholdings. At Ágilex, we conduct a technical analysis of your product to ensure correct classification, optimize costs, and strictly comply with international regulations.

FAQ – Fees

1. Are all products subject to tariffs?
   No. Some products are subject to exemptions or preferential trade agreements.
2. What happens if the tariff is incorrectly declared?
   It can result in fines, delays, or confiscation.
3. Does Ágilex manage this process?
   Yes, Ágilex helps you generate documents.

The commercial invoice is the central legal document in international trade. It specifies what is being shipped, its actual value, its country of origin, who is selling it, and who is buying it. Customs authorities use this information to calculate duties and verify the legality of the shipment. An incomplete or incorrect invoice is the leading cause of customs delays. Ágilex advises its clients to ensure that the invoice is clear, consistent, and compliant with the regulations of the destination country.

FAQ – Commercial Invoice

1. Is it required for all international shipments?
   Yes, without exception.
2. Does it have to match the package contents exactly?
   Yes, any discrepancy triggers an alert.
3. Does Ágilex help you create it correctly?
   Yes, to avoid problems at customs.

The tracking number is a unique code assigned to each international shipment. It provides real-time information on the status, location, and progress of the package throughout the entire logistics chain. It is a key tool for transparency, customer trust, and claims management in e-commerce. Ágilex integrates tracking systems with international logistics partners to provide full visibility.

FAQ – Tracking

1. Is the tracking in real time?
   Yes, 24/7.
2. When does tracking start?
   When the shipment is processed.
3. Does it serve as evidence in the event of a claim?
   Yes, that's the main support.

The FDA is the agency that regulates the importation of food, coffee, cosmetics, and dietary supplements into the United States. Failure to comply with its regulations may result in the seizure, detention, or destruction of the product. Ágilex works with its clients to ensure compliance with these requirements, guaranteeing a legal and smooth import process.

FAQ – FDA

1. Does this apply to Colombian coffee?
   Yes.
2. Do all foods require FDA approval?
   Yes.
3. Does Ágilex provide consulting services for this process?
   Yes.

International textile regulations govern aspects such as labeling, composition, country of origin, and garment care instructions. These regulations are mandatory for clothing, shapewear, and textile products. Ágilex verifies that your products comply with the requirements of the target market.

FAQ – Textile Regulations

1. Is labeling required?
   Yes.
2. Does it vary by country?
   Yes.
3. Does Ágilex verify compliance?
   Yes.